Reported @ Aug 12 08:44:38
{ "cpu": { "manufacturer": "Intel®", "brand": "Core™ i5-4670K", "vendor": "GenuineIntel", "speed": "3.40", "cores": 4 }, "graphics": { "controllers": [ { "model": "NVIDIA GeForce GTX 760", "vendor": "NVIDIA", "vram": 2048 } ] }, "osInfo": { "platform": "win32", "arch": "x64", "distro": "Microsoft Windows 10 Pro", "release": "10.0.19041", "codename": "Microsoft Windows 10 Pro", "logofile": "windows" }, "broth": { "itch": { "stage": "idle", "version": "25.4.0" }, "butler": { "stage": "idle", "version": "15.19.0" }, "itch-setup": { "stage": "idle", "version": "1.24.0" } } }
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > Message ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Dear itch app team, I'm unable to install the LAB V3 game, getting "No manager for installer unknown" error message, I hope installation logs are attached, if no let me know I will supply. Please help. Br, Mateusz ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > Log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ August 12, 2020, 10:43:21 [INFO] Queuing install for LAB V3 - https://mutantleg.itch.io/lab-v30 August 12, 2020, 10:43:21 [INFO] Generated fresh cave 49ffbbef-5062-4c5d-ae7a-123972f4dafb August 12, 2020, 10:43:21 [INFO] Upload specified: August 12, 2020, 10:43:21 [INFO] ☁ LAB_v30.ZIP :: 4.74 MiB :: #699923 August 12, 2020, 10:43:21 [INFO] Executable :: Windows all August 12, 2020, 10:43:21 [INFO] Upload is not wharf-enabled August 12, 2020, 10:43:21 [INFO] No receipt found. August 12, 2020, 10:43:22 [INFO] → Starting fresh download session (ad864d6f-ebc4-4b1d-b2e5-6e1c2f84181c) August 12, 2020, 10:43:22 [INFO] ← No previous install info (no recorded upload or build) August 12, 2020, 10:43:22 [INFO] → To be installed: August 12, 2020, 10:43:22 [INFO] ☁ LAB_v30.ZIP :: 4.74 MiB :: #699923 August 12, 2020, 10:43:22 [INFO] Executable :: Windows all August 12, 2020, 10:43:22 [INFO] (opening file took 246.8071ms) August 12, 2020, 10:43:22 [INFO] Determining source information... August 12, 2020, 10:43:22 [INFO] ↝ For source (LAB_v30.ZIP) August 12, 2020, 10:43:22 [WARN] No mapping for file extension (.ZIP) August 12, 2020, 10:43:22 [INFO] Estimated disk usage (accuracy: guess) August 12, 2020, 10:43:22 [INFO] ✓ 10.90 MiB needed free space August 12, 2020, 10:43:22 [INFO] ✓ 6.16 MiB final disk usage August 12, 2020, 10:43:23 [INFO] → Performing install for LAB V3 - https://mutantleg.itch.io/lab-v30 August 12, 2020, 10:43:23 [INFO] to (D:\ItchGames\lab-v30 3) August 12, 2020, 10:43:23 [INFO] via (D:\ItchGames\downloads\amazingly-immortal-foxhound) August 12, 2020, 10:43:23 [DEBUG] Locking (D:\ItchGames\lab-v30 3\.itch\runlock.json) for install August 12, 2020, 10:43:23 [INFO] No receipt found. August 12, 2020, 10:43:23 [INFO] ↻ Resuming download session (ad864d6f-ebc4-4b1d-b2e5-6e1c2f84181c) August 12, 2020, 10:43:23 [INFO] ← No previous install info (no recorded upload or build) August 12, 2020, 10:43:23 [INFO] → To be installed: August 12, 2020, 10:43:23 [INFO] ☁ LAB_v30.ZIP :: 4.74 MiB :: #699923 August 12, 2020, 10:43:23 [INFO] Executable :: Windows all August 12, 2020, 10:43:23 [INFO] (opening file took 217.4943ms) August 12, 2020, 10:43:23 [INFO] Determining source information... August 12, 2020, 10:43:23 [INFO] ↝ For source (LAB_v30.ZIP) August 12, 2020, 10:43:23 [WARN] No mapping for file extension (.ZIP) August 12, 2020, 10:43:23 [INFO] Estimated disk usage (accuracy: guess) August 12, 2020, 10:43:23 [INFO] ✓ 10.90 MiB needed free space August 12, 2020, 10:43:23 [INFO] ✓ 6.16 MiB final disk usage August 12, 2020, 10:43:23 [INFO] Will use installer unknown August 12, 2020, 10:43:23 [ERROR] No manager for installer unknown github.com/itchio/butler/cmd/operate.doInstallPerformInner.func1 C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/cmd/operate/install_perform.go:266 github.com/itchio/butler/cmd/operate.InstallPrepare C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/cmd/operate/install_prepare.go:264 github.com/itchio/butler/cmd/operate.doInstallPerformInner C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/cmd/operate/install_perform.go:202 github.com/itchio/butler/cmd/operate.doInstallPerform C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/cmd/operate/install_perform.go:137 github.com/itchio/butler/cmd/operate.InstallPerform C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/cmd/operate/install_perform.go:40 github.com/itchio/butler/endpoints/downloads.performOne.func8 C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/endpoints/downloads/downloads_drive.go:331 github.com/itchio/butler/endpoints/downloads.performOne C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/endpoints/downloads/downloads_drive.go:336 github.com/itchio/butler/endpoints/downloads.DownloadsDrive C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/endpoints/downloads/downloads_drive.go:76 github.com/itchio/butler/butlerd/messages.(*DownloadsDriveType).Register.func1 C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/messages/messages.go:2582 github.com/itchio/butler/butlerd.(*Router).HandleRequest.func2 C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/router.go:306 github.com/itchio/butler/butlerd.(*Router).HandleRequest C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/router.go:315 github.com/itchio/butler/butlerd.(*gatedHandler).HandleRequest C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/butlerd.go:159 github.com/itchio/butler/butlerd/jsonrpc2.(*connImpl).handleIncomingMessage.func1 C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/jsonrpc2/jsonrpc2.go:250 runtime.goexit c:/go/src/runtime/asm_amd64.s:1373 Error stack: No manager for installer unknown github.com/itchio/butler/cmd/operate.doInstallPerformInner.func1 C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/cmd/operate/install_perform.go:266 github.com/itchio/butler/cmd/operate.InstallPrepare C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/cmd/operate/install_prepare.go:264 github.com/itchio/butler/cmd/operate.doInstallPerformInner C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/cmd/operate/install_perform.go:202 github.com/itchio/butler/cmd/operate.doInstallPerform C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/cmd/operate/install_perform.go:137 github.com/itchio/butler/cmd/operate.InstallPerform C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/cmd/operate/install_perform.go:40 github.com/itchio/butler/endpoints/downloads.performOne.func8 C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/endpoints/downloads/downloads_drive.go:331 github.com/itchio/butler/endpoints/downloads.performOne C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/endpoints/downloads/downloads_drive.go:336 github.com/itchio/butler/endpoints/downloads.DownloadsDrive C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/endpoints/downloads/downloads_drive.go:76 github.com/itchio/butler/butlerd/messages.(*DownloadsDriveType).Register.func1 C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/messages/messages.go:2582 github.com/itchio/butler/butlerd.(*Router).HandleRequest.func2 C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/router.go:306 github.com/itchio/butler/butlerd.(*Router).HandleRequest C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/router.go:315 github.com/itchio/butler/butlerd.(*gatedHandler).HandleRequest C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/butlerd.go:159 github.com/itchio/butler/butlerd/jsonrpc2.(*connImpl).handleIncomingMessage.func1 C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/jsonrpc2/jsonrpc2.go:250 runtime.goexit c:/go/src/runtime/asm_amd64.s:1373 github.com/itchio/butler/cmd/operate.InstallPerform C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/cmd/operate/install_perform.go:43 github.com/itchio/butler/endpoints/downloads.performOne.func8 C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/endpoints/downloads/downloads_drive.go:331 github.com/itchio/butler/endpoints/downloads.performOne C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/endpoints/downloads/downloads_drive.go:336 github.com/itchio/butler/endpoints/downloads.DownloadsDrive C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/endpoints/downloads/downloads_drive.go:76 github.com/itchio/butler/butlerd/messages.(*DownloadsDriveType).Register.func1 C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/messages/messages.go:2582 github.com/itchio/butler/butlerd.(*Router).HandleRequest.func2 C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/router.go:306 github.com/itchio/butler/butlerd.(*Router).HandleRequest C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/router.go:315 github.com/itchio/butler/butlerd.(*gatedHandler).HandleRequest C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/butlerd.go:159 github.com/itchio/butler/butlerd/jsonrpc2.(*connImpl).handleIncomingMessage.func1 C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/jsonrpc2/jsonrpc2.go:250 runtime.goexit c:/go/src/runtime/asm_amd64.s:1373