Reported @ Aug 12 08:44:38

More info

System info

{
  "cpu": {
    "manufacturer": "Intel®",
    "brand": "Core™ i5-4670K",
    "vendor": "GenuineIntel",
    "speed": "3.40",
    "cores": 4
  },
  "graphics": {
    "controllers": [
      {
        "model": "NVIDIA GeForce GTX 760",
        "vendor": "NVIDIA",
        "vram": 2048
      }
    ]
  },
  "osInfo": {
    "platform": "win32",
    "arch": "x64",
    "distro": "Microsoft Windows 10 Pro",
    "release": "10.0.19041",
    "codename": "Microsoft Windows 10 Pro",
    "logofile": "windows"
  },
  "broth": {
    "itch": {
      "stage": "idle",
      "version": "25.4.0"
    },
    "butler": {
      "stage": "idle",
      "version": "15.19.0"
    },
    "itch-setup": {
      "stage": "idle",
      "version": "1.24.0"
    }
  }
}

Log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Message
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Dear itch app team, I'm unable to install the LAB V3 game, getting "No manager for installer unknown" error message, I hope installation logs are attached, if no let me know I will supply. Please help.

Br, Mateusz

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

August 12, 2020, 10:43:21 [INFO] Queuing install for LAB V3 - https://mutantleg.itch.io/lab-v30
August 12, 2020, 10:43:21 [INFO] Generated fresh cave 49ffbbef-5062-4c5d-ae7a-123972f4dafb
August 12, 2020, 10:43:21 [INFO] Upload specified:
August 12, 2020, 10:43:21 [INFO]   ☁ LAB_v30.ZIP :: 4.74 MiB :: #699923
August 12, 2020, 10:43:21 [INFO]     Executable :: Windows all
August 12, 2020, 10:43:21 [INFO] Upload is not wharf-enabled
August 12, 2020, 10:43:21 [INFO] No receipt found.
August 12, 2020, 10:43:22 [INFO] → Starting fresh download session (ad864d6f-ebc4-4b1d-b2e5-6e1c2f84181c)
August 12, 2020, 10:43:22 [INFO] ← No previous install info (no recorded upload or build)
August 12, 2020, 10:43:22 [INFO] → To be installed:
August 12, 2020, 10:43:22 [INFO]   ☁ LAB_v30.ZIP :: 4.74 MiB :: #699923
August 12, 2020, 10:43:22 [INFO]     Executable :: Windows all
August 12, 2020, 10:43:22 [INFO] (opening file took 246.8071ms)
August 12, 2020, 10:43:22 [INFO] Determining source information...
August 12, 2020, 10:43:22 [INFO] ↝ For source (LAB_v30.ZIP)
August 12, 2020, 10:43:22 [WARN]   No mapping for file extension (.ZIP)
August 12, 2020, 10:43:22 [INFO] Estimated disk usage (accuracy: guess)
August 12, 2020, 10:43:22 [INFO]   ✓ 10.90 MiB needed free space
August 12, 2020, 10:43:22 [INFO]   ✓ 6.16 MiB final disk usage
August 12, 2020, 10:43:23 [INFO] → Performing install for LAB V3 - https://mutantleg.itch.io/lab-v30
August 12, 2020, 10:43:23 [INFO]     to (D:\ItchGames\lab-v30 3)
August 12, 2020, 10:43:23 [INFO]     via (D:\ItchGames\downloads\amazingly-immortal-foxhound)
August 12, 2020, 10:43:23 [DEBUG] Locking (D:\ItchGames\lab-v30 3\.itch\runlock.json) for install
August 12, 2020, 10:43:23 [INFO] No receipt found.
August 12, 2020, 10:43:23 [INFO] ↻ Resuming download session (ad864d6f-ebc4-4b1d-b2e5-6e1c2f84181c)
August 12, 2020, 10:43:23 [INFO] ← No previous install info (no recorded upload or build)
August 12, 2020, 10:43:23 [INFO] → To be installed:
August 12, 2020, 10:43:23 [INFO]   ☁ LAB_v30.ZIP :: 4.74 MiB :: #699923
August 12, 2020, 10:43:23 [INFO]     Executable :: Windows all
August 12, 2020, 10:43:23 [INFO] (opening file took 217.4943ms)
August 12, 2020, 10:43:23 [INFO] Determining source information...
August 12, 2020, 10:43:23 [INFO] ↝ For source (LAB_v30.ZIP)
August 12, 2020, 10:43:23 [WARN]   No mapping for file extension (.ZIP)
August 12, 2020, 10:43:23 [INFO] Estimated disk usage (accuracy: guess)
August 12, 2020, 10:43:23 [INFO]   ✓ 10.90 MiB needed free space
August 12, 2020, 10:43:23 [INFO]   ✓ 6.16 MiB final disk usage
August 12, 2020, 10:43:23 [INFO] Will use installer unknown
August 12, 2020, 10:43:23 [ERROR] No manager for installer unknown
github.com/itchio/butler/cmd/operate.doInstallPerformInner.func1
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/cmd/operate/install_perform.go:266
github.com/itchio/butler/cmd/operate.InstallPrepare
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/cmd/operate/install_prepare.go:264
github.com/itchio/butler/cmd/operate.doInstallPerformInner
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/cmd/operate/install_perform.go:202
github.com/itchio/butler/cmd/operate.doInstallPerform
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/cmd/operate/install_perform.go:137
github.com/itchio/butler/cmd/operate.InstallPerform
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/cmd/operate/install_perform.go:40
github.com/itchio/butler/endpoints/downloads.performOne.func8
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/endpoints/downloads/downloads_drive.go:331
github.com/itchio/butler/endpoints/downloads.performOne
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/endpoints/downloads/downloads_drive.go:336
github.com/itchio/butler/endpoints/downloads.DownloadsDrive
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/endpoints/downloads/downloads_drive.go:76
github.com/itchio/butler/butlerd/messages.(*DownloadsDriveType).Register.func1
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/messages/messages.go:2582
github.com/itchio/butler/butlerd.(*Router).HandleRequest.func2
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/router.go:306
github.com/itchio/butler/butlerd.(*Router).HandleRequest
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/router.go:315
github.com/itchio/butler/butlerd.(*gatedHandler).HandleRequest
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/butlerd.go:159
github.com/itchio/butler/butlerd/jsonrpc2.(*connImpl).handleIncomingMessage.func1
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/jsonrpc2/jsonrpc2.go:250
runtime.goexit
	c:/go/src/runtime/asm_amd64.s:1373



Error stack:
No manager for installer unknown
github.com/itchio/butler/cmd/operate.doInstallPerformInner.func1
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/cmd/operate/install_perform.go:266
github.com/itchio/butler/cmd/operate.InstallPrepare
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/cmd/operate/install_prepare.go:264
github.com/itchio/butler/cmd/operate.doInstallPerformInner
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/cmd/operate/install_perform.go:202
github.com/itchio/butler/cmd/operate.doInstallPerform
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/cmd/operate/install_perform.go:137
github.com/itchio/butler/cmd/operate.InstallPerform
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/cmd/operate/install_perform.go:40
github.com/itchio/butler/endpoints/downloads.performOne.func8
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/endpoints/downloads/downloads_drive.go:331
github.com/itchio/butler/endpoints/downloads.performOne
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/endpoints/downloads/downloads_drive.go:336
github.com/itchio/butler/endpoints/downloads.DownloadsDrive
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/endpoints/downloads/downloads_drive.go:76
github.com/itchio/butler/butlerd/messages.(*DownloadsDriveType).Register.func1
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/messages/messages.go:2582
github.com/itchio/butler/butlerd.(*Router).HandleRequest.func2
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/router.go:306
github.com/itchio/butler/butlerd.(*Router).HandleRequest
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/router.go:315
github.com/itchio/butler/butlerd.(*gatedHandler).HandleRequest
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/butlerd.go:159
github.com/itchio/butler/butlerd/jsonrpc2.(*connImpl).handleIncomingMessage.func1
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/jsonrpc2/jsonrpc2.go:250
runtime.goexit
	c:/go/src/runtime/asm_amd64.s:1373
github.com/itchio/butler/cmd/operate.InstallPerform
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/cmd/operate/install_perform.go:43
github.com/itchio/butler/endpoints/downloads.performOne.func8
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/endpoints/downloads/downloads_drive.go:331
github.com/itchio/butler/endpoints/downloads.performOne
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/endpoints/downloads/downloads_drive.go:336
github.com/itchio/butler/endpoints/downloads.DownloadsDrive
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/endpoints/downloads/downloads_drive.go:76
github.com/itchio/butler/butlerd/messages.(*DownloadsDriveType).Register.func1
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/messages/messages.go:2582
github.com/itchio/butler/butlerd.(*Router).HandleRequest.func2
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/router.go:306
github.com/itchio/butler/butlerd.(*Router).HandleRequest
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/router.go:315
github.com/itchio/butler/butlerd.(*gatedHandler).HandleRequest
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/butlerd.go:159
github.com/itchio/butler/butlerd/jsonrpc2.(*connImpl).handleIncomingMessage.func1
	C:/msys64/home/amos/gitlab/builds/eJ5Rnxef/1/itchio/butler/butlerd/jsonrpc2/jsonrpc2.go:250
runtime.goexit
	c:/go/src/runtime/asm_amd64.s:1373